Way back when…

In my early days of salon working – everything was very much ‘community’. We all knew who worked in the salon up the road/round the corner – but more importantly; if we found ourselves short of a tube of colour, or a bottle of ‘liquid concrete’ for the client who just came in ‘on the off chance’ and wants her up-do to last the week?! … we’d nip down the road and ask! ……..

 

I’m not sure that would still happen now…. Does it?

 

As far as I see this communication ‘glitch’ is not just reserved for salon personnel ….. How many millions are spent across numerous organisations on ‘communication and customer service training’?

 

Have we all got so busy and insular that we forget to engage our ‘human’ side?

 

What’s your key to ensure good communications between your workforce?

 

Please do communicate your good practices with me …. perhaps they’ll catch on…?

 

Thank you ☺

Salon International

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About me


Hi I’m Helen

Since being mesmerised at just 10 years old, whilst at a friends house - watching his mum having her hair cut I realised; ‘that is what I want to do’. So, no surprise then, that after leaving school, despite comments to dissuade, I trained and became a hairdresser myself.

Since then, in the wonderful world we live - my life has turned corners and crossed streets, but the job I love still found me dealing on a day to day basis with ….. hairdressers :)

Call us what you like - we’ve heard it all! But you’ll not find a good stylist or beauty therapist who doesn’t have a wealth of information and understanding of ‘what people want’? …. (And they’ll enquire about your night out/holiday/weekend too - happy days!)

Of those experiences, loves and understanding of the hair and beauty business - meeting all kinds of people along the way, I have found myself starting a blog that is ‘all things salon’ ….

So, in a sea of salons ….. which do you choose? What do you look for? How do you decide - there are so many!?!!

Your 'me time' is important - seek that 'little bit extra' from your salon experience….

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